Terms

Terms of Sale

  • NET 30 to established accounts
  • All prices are in US Dollars.
  • Service and Handling charges are not refundable.
  • Delinquent accounts will be charged an annual rate of 18%.

Pricing

  • Quotes are firm for 30 days from date of issue.
  • Prices are subject to change without notice, due to price increases that we receive w/o notice from our vendors.
  • Assembly is not included in price.
  • Prices are for each, pair, package, etc., as marked.

Returned Goods

  • Returns will only be accepted within 30 days of product delivery.
  • Custom products & accessories are not subject to returns.
  • Product must be in unused resaleable condition and in original packaging.
  • Shipping must be paid by customer.
  • All returns will incur a 25% re-stocking fee.
  • All returns require a Return Material Authorization number (RMA)
    • Please contact the factory’s support team for authorization.
  • All goods must be returned within 30 days of the RMA authorization.
  • All returned goods will be inspected before credit is issued.
    • Customer will be notified if goods fail inspection, in whole or in part.

Damaged Goods

  • All MPD shipments are shipped: “FOB-SHIPPING POINT”.
  • The seller transfers any title of ownership to the buyer upon the product leaving the seller’s location. The buyer then has full ownership.
  • The buyer or recipient is responsible for filing a claim with the carrier on shipping damages.
  • Inspect all packages carefully, take photos, and note any carton damage (i.e. torn, dented, hole) on delivery receipt or bill of lading prior to signing your name.
  • If there is excessive damage to cart packaging, take photos, then open and inspect the product immediately prior to accepting the shipment. If the product is damaged, refuse the delivery.
  • Save all packaging and photos for claim documentation. In the case of concealed damage, do not discard packaging or move product from receiving area.

Headquarters

MPD MEDICAL SYSTEMS, INC
Hours: Monday through Friday
9:00 am to 4:30 pm (EST)
info@mpdmedical.com

Custom configurations are available, contact our customer service

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