Terms
Terms of Sale
- NET 30 to established accounts
- All prices are in US Dollars.
- Service and Handling charges are not refundable.
- Delinquent accounts will be charged an annual rate of 18%.
Pricing
- Quotes are firm for 30 days from date of issue.
- Prices are subject to change without notice, due to price increases that we receive w/o notice from our vendors.
- Assembly is not included in price.
- Prices are for each, pair, package, etc., as marked.
Returned Goods
- Returns will only be accepted within 30 days of product delivery.
- Custom products & accessories are not subject to returns.
- Product must be in unused resaleable condition and in original packaging.
- Shipping must be paid by customer.
- All returns will incur a 25% re-stocking fee.
- All returns require a Return Material Authorization number (RMA)
- Please contact the factory’s support team for authorization.
- All goods must be returned within 30 days of the RMA authorization.
- All returned goods will be inspected before credit is issued.
- Customer will be notified if goods fail inspection, in whole or in part.
Damaged Goods
- All MPD shipments are shipped: “FOB-SHIPPING POINT”.
- The seller transfers any title of ownership to the buyer upon the product leaving the seller’s location. The buyer then has full ownership.
- The buyer or recipient is responsible for filing a claim with the carrier on shipping damages.
- Inspect all packages carefully, take photos, and note any carton damage (i.e. torn, dented, hole) on delivery receipt or bill of lading prior to signing your name.
- If there is excessive damage to cart packaging, take photos, then open and inspect the product immediately prior to accepting the shipment. If the product is damaged, refuse the delivery.
- Save all packaging and photos for claim documentation. In the case of concealed damage, do not discard packaging or move product from receiving area.